Privacy and Data Protection Policy
Effective Date: June 26, 2021
Last Updated: June 10, 2025
1. Introduction
This Privacy Policy explains how AKGD TURİZM LİMİTED ŞİRKETİ ("Company", "we", "us") collects, uses, and protects the personal data of users visiting our website, https://www.travelideas.com.tr, operated under the commercial name Travel Ideas. By using our website, you accept the practices described in this policy.
2. Company Information
- Legal Name: AKGD TURİZM LİMİTED ŞİRKETİ
- Brand Name: Travel Ideas
- Address: Kışla Mah. Atmaca İş Hanı No: 4/5, Muratpaşa, Antalya, Türkiye
- Website: travelideas.com.tr
3. Collected Personal Data
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- IP address and browser data
- Credit card information (not stored)
- Travel preferences and order history
- Promotional email preferences (upon consent)
4. Credit Card Transactions
Credit card information is processed securely via third-party payment service providers (such as Iyzico, PayTR, etc.) and is never stored or recorded by Travel Ideas. All transactions are protected using SSL encryption to ensure the confidentiality and security of your data.
5. Promotional Emails
We may send promotional emails regarding tours, campaigns, or discounts. These communications are sent only:
- With your explicit consent
- And always include an unsubscribe link at the bottom of the message
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze user behavior. Cookies may collect session data, preferences, frequency of visits, IP address, and device information. You may disable cookies via your browser settings, though some features may not function properly.
7. Purpose of Data Use
Personal data is used for the following purposes:
- Managing travel reservations and purchases
- Ensuring secure payment processing
- Providing customer service
- Improving the user experience
- Conducting marketing communications (with consent)
- Fulfilling legal obligations
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described above or as required by applicable law. After this period, data will be securely deleted, destroyed, or anonymized.
9. Data Sharing
We may share your data with third parties under the following conditions:
- Payment processors (for transaction purposes)
- Travel agencies or logistics partners (for service delivery)
- Email marketing platforms (with permission)
- Public authorities (as required by law)
10. User Rights
In accordance with the Turkish Personal Data Protection Law (KVKK), you have the right to:
- Request access to your personal data
- Request correction or deletion of incorrect data
- Withdraw consent at any time
- Request data erasure in line with legal provisions
- Object to automated profiling
- Request compensation if you suffer damages
To exercise your rights, contact us at: [email protected]
11. Security Measures
We take the following precautions to ensure your data is safe:
- SSL encryption on all data transmissions
- Strict access controls and security firewalls
- Regular software updates and vulnerability checks
- Staff training on data protection and confidentiality
12. Policy Updates
This policy may be updated periodically. Changes will be published on this page. If substantial updates occur, users will be notified by email (if permitted).